Quick Update on SW ticketing:
-BCA and BSA are working with the payment processor to handle all incoming requests (touchnet.com)
-Certain students at Brown tried to purchase a negative quantity of tickets. This is resulting in fraud alerts being triggered, which has significantly impaired Touchnet’s ability to handle credit card transactions in a timely manner.
-If you have been charged $15 or $30 and have not received your tickets by email yet, don’t panic. Expect to receive your tickets by the end of your day.
Keep checking here for up to date information on where we are.
– BCA & BSA